Server Management Plans

Server Management Plans
Equilibrium Equilibrium Plus Guru Ultimate
1 $159 / Server $179 / Server $199 / Server $399 / Server
2 to 5 $119 / Server $135 / Server $149 / Server $299 / Server
6 to 9 $96 / Server $108 / Server $119 / Server $239 / Server
10 to 20 $79 / Server $89 / Server $99 / Server $189 / Server
Email support Yes
unlimited		 Yes
unlimited		 Yes
unlimited		 Yes
unlimited
Ticketing system Yes
unlimited		 Yes
unlimited		 Yes
unlimited		 Yes
unlimited
Chat support - Yes
unlimited		 Yes
unlimited		 Yes
unlimited
Telephone support - - Yes
unlimited		 Yes
unlimited
On demand consulting service $75 per hour $65 per hour $50 per hour 1 hour per server included
+ $50 per additional hour
Monitoring / statistics system $10 / Server $10 / Server $10 / Server Included
Response Time Up to 2 hours Up to 1 hour Up to 30 min. Up to 10 min.

12 month-term contract + 5% discount 12 month-term contract + 5% discount
For clients with more than one server in the same datacenter, all of them must be on the same administration plan contract.

All Plans Include:

  • Installation of standard operating system patches.
  • Pro-active monitoring of server log files.
  • Installation of standard modules for Apache, Perl, PHP, and Java services.*
  • Installation of SSL certificates.
  • Standard server software installation/upgrades. *
  • Firewall rules upgrades.
  • DNS records Updates.
  • Restart of standard services such Apache, MySQL, FTP, OpenVPN.
  • Vulnerabilities scanning.
  • Restart or termination of any processes using too much memory and/or CPU after a set time.

(*Available on standard OS repository.)

Our Promise:

We do our best to respond to any issues as outlined in our 'plan details' chart. Response time ranges between 10 minutes and 2 hours. Should the resolution of any given problem take longer, you will be notified in advance by a system administrator.

Our Monitoring Statistics System:

  • Initial setup (one consulting hour per server).
  • During setup you can specify where email/sms service notifications will be sent, and we will set their priority status.
  • Web-based interface to access "real-time" statistics.
  • 100% monitoring/statistics system uptime.

Our Guarantee:

A 30 day money back guarantee.

On-demand Consulting Services:

  • Initial server "Hardening".
  • Firewall installation and configuration.
  • Backup configuration.
  • Third-party software installations.
  • Security auditing.
  • Kernel updates.
  • Vulnerabilities scanning.
  • DDOS mitigation.
  • SSL services
  • Server migrations.
  • Server clustering.
  • VPN setup and configuration.
  • Database management.
  • Cloud computing.

If you use more than 10 on-demand support hours within a single billing cycle you'll get an additional discount according to the following table:

Consulting Support Discount
10-20 5%
21-30 10%
30 + 15%

If you need further information, please don't hesitate to contact us at:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it